HELP CENTER
Everything you need to know
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find an answer, please get in touch with us and we will get back to you as soon as possible.
How are these products shipped?
Here at Luxe Locks your hair, our product and name, as well as the way it gets directly to you matter to us.
We package your order in temperature controlled packaging to ensure it is stable and top quality.
Is this a real store?
Yes. The store is real, place an order to place your judgement.
Are the products real?
Yes. The products are real and hand-crafted.
Please do not use if you are allergic to any of the following:
-Olive Oil -Grapeseed Oil -Castor Oil -Turmeric Oil -Rosemary Oil -Citrus Oils -Tea Tree Oil
Do the products have a bad smell?
No! The smell, color, and quality of the product are amazing.
DO YOU SELL GIFT CARDS?
Yes! Check out our Gift Card tab for more information on which ones are available or to purchase.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards, Visa, MasterCard, ApplePay, PayPal, etc.
See checkout for details.